Privacy Policy

Last updated: August 29, 2026

This Privacy Policy describes how WHOOPEA (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from whoopeasell.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, and email address;
Order information including your billing address, shipping address, payment confirmation, and order history;
Account information including your username, password, and security questions;
Shopping information including the items you view, put in your cart, or add to your wishlist;
Support information including the correspondence you send to us, such as messages sent through our contact forms or to our support email.

Information We Collect Automatically

We may automatically collect certain information about you when you use the Services, including:

Device and browser information, such as IP address, browser type and version, operating system, and screen settings;
Usage information, such as pages viewed, time spent on the Site, links clicked, and referring URLs;
Log data, such as error logs and crash reports.

Cookies

Like many websites, we use cookies and similar technologies to run the Services, remember your preferences, analyze how the Site is used, and improve your browsing experience. Cookies are small data files stored on your device. You may be able to disable or limit cookies through your browser settings; however, some features of the Site may not function properly without them.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g., payment processors, shipping carriers, IT and hosting providers, and analytics providers);
With business and marketing partners to provide services and advertising;
When you direct, request, or otherwise consent to us disclosing certain information to third parties;
With our affiliates or otherwise within our corporate group;
In connection with a business transaction such as a merger, sale, or bankruptcy, or to comply with a legal obligation, court order, or legal process.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

Right of access / portability: You may have the right to request a copy of the personal information we hold about you, and to request that it be provided to you in a portable format.
Right of rectification: You may have the right to request that we correct inaccurate personal information we hold about you.
Right of erasure: You may have the right to ask that we delete your personal information.
Right to restrict / object: You may have the right to ask that we restrict or stop the processing of your personal information in certain circumstances.
Right to withdraw consent: Where processing is based on consent, you may withdraw your consent at any time.
Right to opt out of marketing: You may unsubscribe from our marketing communications at any time by following the unsubscribe link in any email, or by contacting us.

If you are located in the EEA or the UK, we process your personal information on the legal bases of your consent, performance of a contract with you, compliance with our legal obligations, and our legitimate interests. If you are a California resident, you also have the right under the California Consumer Privacy Act (CCPA) to know about and request deletion of your personal information, and not to be discriminated against for exercising these rights.

To exercise any of these rights, or if you have questions or complaints about how we handle your personal information, please contact us using the details below. We will respond to your request in accordance with applicable law. Please note that we may ask you to verify your identity before responding to such requests.

Retention and Security

We retain your personal information only for as long as necessary to provide our Services and for legitimate business purposes, such as complying with our legal obligations, resolving disputes, and enforcing our agreements. We implement reasonable technical and organizational measures designed to protect the personal information we hold. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

Children

The Services are not intended to be used by children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete such information.

Contact

If you have any questions about this Privacy Policy, or would like to exercise any of your rights, please contact us by email at service@whoopeasell.com, or write to us at:

WHOOPEA
695 Toyon Pl, Palo Alto, CA 94306, United States